Sunday, February 10, 2008

epic camera story

So, I finally got my camera back, fixed and in working order. It has been a long road of craziness. When I first dropped off my camera to be checked at Aperture Camera in Dana Point I had a bad feeling about things. A huge red flag was waving in front of me and I ignored it. Walking into the place I felt like I was back in the 80's. They even still had their Christmas card samples up!?
I waited 10 minutes in this tiny shop and called out for help to no avail. After 15 minutes or so of another customer and I waiting for help, someone else came in and went behind the counter to tell the owner we were there. He was sitting back there the whole time without a peep! Weird.
Then, 2 weeks later when I called about picking up my unfixed camera (after 3 follow up calls to just get the estimate), the owner yelled at me that he had crashed his car, had pneumonia and needed a break just before hanging up on me. Well, I am sympathetic to his pain but if you are in business, then you need to have someone fill in for you if you are sick and can't handle it any more. I finally got my camera back by plotting with the third party repairman to meet at Aperture and do the swap. I ended up taking my camera to Arcade Camera in San Clemente and everything was quick and smooth. A reminder to listen to your inner voice about those big red flags!!

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